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GEO

AI Search Optimization

Show up when buyers ask AI — not just when they Google.

Overview

What we do & why it matters

AI search optimization makes your brand visible inside AI-generated answers across ChatGPT, Perplexity, Gemini and Copilot. We engineer the retrievability, authority and structure these engines reward, and track your share-of-voice per engine.

What’s included

  • AI-visibility audit across engines
  • Retrievability & structured-data work
  • Answer-ready content
  • Entity & authority building
  • Per-engine share-of-voice tracking
  • CRM attribution for AI leads

Part of our GEO engagement · from transparent pricing.

The shift

AI search changes the funnel, not the fundamentals.

Generative results sit above the links and answer part of the question before anyone clicks. The mechanics underneath are still semantic retrieval and entity understanding — the same machinery that decides classic rankings — but the outcome is measured differently.

Visibility without traffic

Being the source of an answer does not guarantee a visit. Presence has to be measured separately from sessions, or the work looks like it failed.

Fewer, better-qualified clicks

The people who do click after reading a summary arrive further along the decision — landing pages should assume more knowledge, not less.

Brand becomes the retrieval key

Models connect scattered mentions to an entity. Inconsistent naming across your site, directories and press splits that entity in two.

Volatility is normal

The same prompt returns different sources between runs. One check proves nothing; distribution across repeated runs does.

Practically, AI search work is 70% the SEO you should be doing anyway and 30% specific to retrieval: structure, entities, and measurement that does not depend on clicks.

The programme

How we run it.

Baseline: a fixed prompt set covering commercial and brand questions, run several times per engine, with conditions logged.
Gap analysis against the sources that are being cited instead of you — usually a mix of review sites, forums and category leaders.
Coverage work on the topics where you are absent, built as connected clusters rather than single pages.
Technical access checks so every crawler behind the major assistants can actually read your pages.
Off-site consistency: profiles, directories and reviews stating the same facts as your site.
Monthly reporting on presence, sentiment and competitor share of answers — plus the classic metrics, since they still pay the bills.

The surfaces

Five places answers get generated, and they do not behave alike

“AI search” is not one system. Each surface assembles its answer from a different retrieval layer, which means a page can be cited constantly in one and invisible in another. Treating them as a single channel is how programmes end up optimising for an average that does not exist.

Google AI Overviews

Built largely on what already ranks, so classical search position remains the strongest lever. Weak organic presence means almost no chance of being drawn on.

ChatGPT with browsing

Retrieves live and favours pages that answer a specific question in a self-contained passage. Clean markup and fast, unblocked access matter here.

Perplexity

Cites aggressively and visibly, which makes it the easiest surface to measure. Rewards pages structured as direct answers with evidence attached.

Microsoft Copilot

Leans on Bing's index, so Bing coverage — often neglected entirely — becomes a prerequisite rather than an afterthought.

Gemini

Blends Google's index with model knowledge, so brand familiarity in training data and current ranking both contribute.

Model memory

Answers given without retrieval at all, drawn from what the model absorbed during training. Slow to shift, and influenced mostly by third-party coverage rather than your own site.

We check your presence on each separately and tell you which are realistically winnable in the next two quarters, rather than quoting a single blended visibility score.

Content shape

What makes a passage quotable

Retrieval happens at the passage level, not the page level. A long, excellent page that never states a clean answer in one place loses to a shorter page that does — which is why so much well-written content gets read by the model and credited to someone else.

Answer first, context after

The direct answer in the opening lines, in the question's own vocabulary. Everything the reader needs to trust it follows underneath.

Self-contained passages

Each section standing on its own, because the model will extract it without the three paragraphs above that gave it meaning.

Specifics over adjectives

Numbers, named conditions, dates and thresholds. Concrete statements get quoted; marketing language gets paraphrased away without attribution.

Stated scope and caveats

Where something is true and where it is not. Assistants favour sources that qualify their claims, because hedged text is safer to repeat.

Structure the parser can read

Real headings, real lists, real tables. Visual formatting built from styled divs is invisible to the thing deciding what to quote.

Freshness signals that are honest

Dates that reflect genuine revisions. Rewriting a timestamp without changing the content is noticed and discounted.

Measurement

How we know whether any of this worked

AI visibility has no equivalent of Search Console, so measurement has to be constructed. Here is what we actually track, and how.

A fixed prompt set built from how your buyers describe the problem — not keyword exports — re-run on a schedule across every surface so results are comparable over time.
Citation share: how often you appear among the sources for those prompts, and which of your pages gets pulled, tracked per surface rather than blended.
Answer sentiment and accuracy: whether what the assistant says about you is correct, since being cited wrongly is worse than not being cited.
Competitor share of answers on the same prompts, which is usually the number that makes the situation legible to a board.
Referral traffic from assistant surfaces where it is attributable, with the known gaps stated rather than estimated away.
Assisted pipeline: whether deals report having encountered you through an assistant, captured in your CRM as a field rather than inferred.
Branded search volume, because an assistant recommending you often shows up first as someone searching your name rather than clicking a link.

Variance between runs is real and we report it as a range. A single flattering screenshot of a chat answer is not evidence, and we will not present it as one.

Off-site

Most of what assistants say about you is not written by you

Your own site is one source among many, and on brand and comparison questions it is rarely the one that gets quoted. Assistants reach for sources they read as independent — directories, review platforms, community threads, trade press. Which means a share of this work happens on properties you do not control.

Directory and listing accuracy

Outdated descriptions and wrong categories propagate quietly into answers. Cheap to fix, and one of the most common causes of an assistant describing you wrongly.

Review platforms

Frequently cited on ‘best tool for’ questions because they read as comparative and independent. Profile completeness matters more than most teams assume.

Community threads

Where buyers ask each other. Participating honestly as yourself works; astroturfing is detectable, and we will not do it.

Trade and analyst coverage

Earned mentions carry disproportionate weight in answers about credibility, because the model treats them as third-party corroboration.

Consistency across all of it

One description, one set of facts, everywhere. Contradictory claims across sources make a model hedge or pick the wrong one.

Correcting the record

When an answer is wrong, the fix is usually at the source feeding it. Finding that source is the work; the edit itself is often trivial.

We audit the off-site picture alongside your own pages, because fixing a stale listing frequently moves an answer further than rewriting a page does.

Honest limits

What nobody can promise you here

This field attracts confident claims. Some of them are not possible, and you should know which before anyone takes your money.

Guaranteed citations

Answers are generated probabilistically and change between runs on the same prompt. Anyone guaranteeing placement is describing something they cannot control.

A fixed timeline

Retrieval-based surfaces can shift within weeks; model memory shifts over training cycles you have no visibility into. We state which bucket each target falls in.

Winning without organic presence

On the surfaces built over a search index, ranking remains the prerequisite. GEO does not route around an absent SEO foundation; it compounds one.

Control over what is said

You can improve the evidence available and correct the record. You cannot dictate phrasing, and corrections to model memory propagate slowly.

One number for all surfaces

A single ‘AI visibility score’ averages systems that work differently. We report per surface, which is less tidy and more useful.

Immunity from platform change

These systems are rebuilt frequently. The work that survives is accurate, well-structured, genuinely useful content — which is also the work that survived every previous algorithm change.

Questions

AI Search Optimization, answered.

How do you track AI visibility?

We monitor citations and share-of-voice across engines for your core prompts, and tie resulting leads to your CRM.

Is this different from SEO?

It shares foundations but optimizes for being cited in generated answers, not just ranking a page. We run both together.

Do we need SEO before AI search optimisation makes sense?

For the surfaces built on top of a search index — AI Overviews, Copilot, to a degree Gemini — yes, because they draw heavily on what already ranks. If you are absent from page one, those systems mostly cannot find you to cite. Retrieval-based assistants are more forgiving and can surface a well-structured page with modest rankings, so there is real work to do in parallel. We check which situation you are in during the audit rather than assuming.

How is this different from the GEO work you sell?

In practice they are the same programme described from different angles, and we run them together. AI search optimisation is the broader framing — being present and correct across every surface that generates answers. Answer engine optimisation focuses on the page-level craft of making content quotable, and entity work focuses on being understood as a distinct organisation. If you engage on one, you get the parts of the others that your situation needs, rather than three separate retainers.

Should we block AI crawlers to protect our content?

That is a business decision, not a technical one, and it is worth making deliberately. Blocking protects content from being used without attribution; it also removes you from the surfaces where your buyers increasingly research. For most B2B companies whose content is marketing rather than the product, visibility is worth more than protection — but if your content is the product, the calculus genuinely reverses. We will lay out what each choice costs and let you decide.

What does the prompt set look like?

Between thirty and a couple of hundred prompts, written the way your buyers actually phrase the problem rather than taken from a keyword tool. It includes comparison prompts, problem prompts, vendor-selection prompts and prompts where a competitor is named. It is fixed at the start so results stay comparable, and reviewed quarterly as your market language changes.

How often do you re-run the measurement?

Monthly for the core prompt set, which is frequent enough to see movement and infrequent enough that run-to-run noise does not dominate. Because the same prompt can return different sources on consecutive runs, we run each prompt several times and report a range rather than a single figure. A metric that moves five points on re-measurement is not a result, and we would rather say so than let a chart imply otherwise.

Can you fix an assistant saying something wrong about us?

Often, and it is one of the more valuable things this work does. Incorrect claims usually trace back to a specific source — an outdated directory listing, an old pricing page, a stale third-party article, or inconsistent descriptions across your own properties. We find what is feeding the error and correct the underlying evidence. Retrieval-based answers then update within weeks; claims baked into model memory take considerably longer and sometimes do not fully clear.

Who on our side needs to be involved?

Less than most programmes, but not nobody. We need someone who can answer questions about how the product actually works and where it genuinely fits, because the content only earns citations by being specific and correct. We also need access to publish, and sign-off on claims. Where we will push back is on marketing language that cannot be substantiated — it reads as noise to a model and gets paraphrased away without attribution, so it costs you the citation it was meant to win.

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